ASIANSNAKEWINE.COM

CUSTOMERS FEEDBACK

 

Please share your opinion about our products and shop.

As we think that every customer is a chance to improve our service we enjoy reading all your comments, positive or negative, and we thank you for the feedback.

For private messages please use this contact form.

 




Comments

Barry_107's picture

I received my two large

I received my two large bottles a little over four weeks after ordering in good condition.
I'd advise ordering a month early due to postage delays, but I'm personally very satisfied with the service and quality here.

Anonymous user on AsianSnakeWine.com's picture

This year I had a great

This year I had a great Christmas gift thanks to you ! Cheers :-)

Anonymous user on AsianSnakeWine.com's picture

Great packing and great

Great packing and great products, thank you for this unique chance !

Anonymous user on AsianSnakeWine.com's picture

I know that USPS currently

I know that USPS currently has problems, so is it the reason why my order has not been delivered yet ?

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

You are right, actually all the delays are caused by USPS and you can find online information to confirm that even within USA parcels sometimes take 1 full month to be delivered.

As we understand that Express shipping should not take more than a week, we really hope that the situation will be better soon.

Anyway we are tracking all orders daily and will send you a message as soon as USPS tracking details are updated and when your order will soon be delivered.

Thank you again for your purchase and your understanding.

Best regards,
http://www.asiansnakewine.com

Anonymous user on AsianSnakeWine.com's picture

Hello, I finally received the

Hello,
I finally received the second bottle of the set of 199€. The delay was due to the horrible service of italian post. Anyway thank you very much for all your kind replies to my questions.
I will probably buy some other bottle, so I would like to know all the exact sizes of each one because I expected the bottles from the set I bought to be a little bit bigger than they actually are. Thank you again.
Kind regards

Anonymous user on AsianSnakeWine.com's picture

Hello, I received the order

Hello, I received the order of the set of two bottles of Snake wine, the one that costs 199€. The problem is that the package contains only one bottle instead of two. Is it a mistake or I will receive the other one soon? Let me know as soon as you can. Thanks in advance.

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

We confirm that you second bottle will be delivered shortly.

Thank you again for your purchase and sorry for the delay.

Best regards,
http://www.asiansnakewine.com

Anonymous user on AsianSnakeWine.com's picture

Hello, I was planning to buy

Hello,
I was planning to buy the "Snake whiskey from Laos" but first I wanted to be sure that the snake inside is actually real and if I will receive a free bottle if I buy two of those, like it's written.
Thanks in advance for Your reply.

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

Yes, we confirm that all our bottles contain real snakes and real scorpions.

Also, if you buy 2 bottles of our "Laos snake whiskey" you will automatically receive a third free bottle:
http://www.asiansnakewine.com/snake-whiskey-laos-298.html

Thank you again for your purchase.

Best regards,
http://www.asiansnakewine.com

Anonymous user on AsianSnakeWine.com's picture

dear sirs, I have received

dear sirs, I have received the order and am very pleased with the products. I will order again in the future. many thanks, Christopher

Anonymous user on AsianSnakeWine.com's picture

Is it legal to import snake

Is it legal to import snake wine in India?

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message, we ship Snake wine worldwide including to your country (our snakes are from an official registered farm in Vietnam and we ship all our parcels declared as "Gift / Sample" with $20 declared value to make sure that clearance is faster and free). You cannot have any problem to receive your order but in case you would be automatically refunded anyway.

The bottles are big ones, 25 cm tall, almost 10 inches, and feature 2 real snakes, 1 cobra and 1 green snake for the Snake wine, and 1 scorpion for the Scorpion wine.

Prices are displayed in Euro on our store and you can order online by using Paypal or your credit card without Paypal account, but you can also use bank to bank money transfer or send your payment by post. If you need a Paypal money request just inform us and we will send you one.

Feel free to contact us for any further information, and please add our Email address to your contacts list to be sure to receive our next messages in case you place an order or contact us again.

Best regards,
http://www.asiansnakewine.com

Anonymous user on AsianSnakeWine.com's picture

Do you guys ship whisky to

Do you guys ship whisky to the US?

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

We ship our Snake wine worldwide and most of our customers are from USA.

If you need more evidences we can supply one of the latest tracking numbers showing that an order has been delivered to United States.

Thank you again for your order.

Kind regards,
http://www.asiansnakewine.com

Anonymous user on AsianSnakeWine.com's picture

I have checked my tracking

I have checked my tracking number and it says charges to be paid?

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

We are sorry if you are requested to pay any importation tax and we will refund you all cost.

It happened just few times in years of business because we declare a value of $15 for all the orders we send, but customs have the right to decide that the value is higher.

Please send us a copy of any document after you get your order.

Thank you again for your purchase and sorry for the inconvenience.

Best regards,
http://www.asiansnakewine.com

Anonymous user on AsianSnakeWine.com's picture

I forgot to say thank you for

I forgot to say thank you for the refund, I really appreciate. Thanks again, Sam.

Anonymous user on AsianSnakeWine.com's picture

I know I am late on the

I know I am late on the offer, but I will take it if it still exists. Mine just arrived yesterday, thank you again I love it !!!

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

We are sorry but we can offer a second bottle at special price only when we ship 2 bottles together because international shipping costs more than half of the sale price of any item.

What we can propose if to send you 2 more bottles as the one that you have received if you order 1 more now.

If you are interested please order on this page and type "BUY 1 GET 1 FREE" in the "Comment box" that you will see during checkout:

http://www.asiansnakewine.com/snake-whiskey-laos-298.html

Thank you again for your order.

Best regards,
http://www.asiansnakewine.com

Anonymous user on AsianSnakeWine.com's picture

I received my parcel and

I received my parcel and everything is fine, so incredible, actually to tell you the truth I didn't believe that I would get anything.

Thank you so much ! I love my new Snake wine bottles !

Matt Anan.

Anonymous user on AsianSnakeWine.com's picture

Hello- The tracking number

Hello-

The tracking number says "Origin Post is Preparing Shipment", which suggests it has not yet left? I was under the impression this would have already reached the destination, given the 5-day express delivery.

Is this typical?

Best Regards.

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

This is usual and your order is on the way.

Post office tracking website is often updated only when parcels are about to be delivered.

Thank you again for your order.

Best regards,
http://www.asiansnakewine.com

Anonymous user on AsianSnakeWine.com's picture

Your Snake fine is

Your Snake fine is definitively what we needed for our beach parties in California !

Thanks again.

Anonymous user on AsianSnakeWine.com's picture

So quick delivery and I love

So quick delivery and I love your snakes !

Will definitively order again.

Josh.

Anonymous user on AsianSnakeWine.com's picture

Hi Buddy, Can you let me the

Hi Buddy,
Can you let me the cost incurred to get the wine snake+snake or snake+scorpion wine to India?

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

Prices are the same for any destination and we often ship Snake wine to India (all parcels are shipped declared as "Gift/Sample" with $20 value..

Please order on our store or contact us again if you need any other information.

Kind regards,
http://www.asiansnakewine.com

Bikeman Dave's picture

Hi Guys: Got 2 bottle of your

Hi Guys:
Got 2 bottle of your snake wine before Christmas. We drank 1 at our Superbowl Party. Wow! The Snake wine was the hit of the party. The taste was much better than we thought it would be. I poured some Sake back in and we will try it again maybe next year. Thanks again, good product, good service and fast response.
David H.

Anonymous user on AsianSnakeWine.com's picture

After you have finished the

After you have finished the snake wine, can you refill it with vodka to keep the snake in good condition?

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

Yes, you can refill the bottle with any clear alcohol but if you want to keep it authentic it is better to refill it with rice wine that you can find in Asian supermarkets.

Thank you again for your order.

Kind regards,
http://www.asiansnakewine.com

Anonymous user on AsianSnakeWine.com's picture

Hello, I don't like the taste

Hello,

I don't like the taste so much but there bottles really are impressive !

Thanks a lot.

Anonymous user on AsianSnakeWine.com's picture

is snake wine illegal in the

is snake wine illegal in the uk

asiansnakewine's picture

Dear customer, We are

Dear customer,

We are shipping Snake wine daily to UK and US but also to most European country.

You can order any Snake wine or Scorpion wine bottles on our store.

Kind regards,

http://www.asiansnakewine.com

Anonymous user on AsianSnakeWine.com's picture

Really quick delivery, thanks

Really quick delivery, thanks USPS Express !
Anna's picture

Well received my bottles, not

Well received my bottles, not just a drop coming out. Very well packed !
Anonymous user on AsianSnakeWine.com's picture

It's true, the delivery is

It's true, the delivery is fast and item well packed, but how to recycle all this bubble wrap now ? :-)
Anonymous user on AsianSnakeWine.com's picture

Well packed, fast delivery.

Well packed, fast delivery. thks!
Anonymous user on AsianSnakeWine.com's picture

The best drink i ever tried!

The best drink i ever tried! Thank you so much for fast delivery and very well packed !
Anonymous user on AsianSnakeWine.com's picture

Thank you, I have received my

Thank you, I have received my parcel very quickly.
Anonymous user on AsianSnakeWine.com's picture

Hello, I am interested in

Hello, I am interested in purchasing the SNAKE WINE VIETNAMESE LIQUOR WITH REAL COBRA SNAKE. I noticed it says it requires 3 days delivery, I would be looking to have it quicker than this. If I were to pay for it to be Fed Ex'd would it be able to get to me quicker. I would need it delivered to the UK. If you could help that would be great! Many thanks Lynsey
asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message.

Our Express shipping is already as fast as Fedex and you cannot be sure to get your products faster by using Fedex as they sometimes require documents that might delay the delivery.

We usually use Fedex only for orders of more than 5 bottles.

Please contact us for any other inquiry.

Best regards,
http://www.asiansnakewine.com

Anonymous user on AsianSnakeWine.com's picture

Thank you for fast delivery,

Thank you for fast delivery, really appreciate. Mark Jowns.
Anonymous user on AsianSnakeWine.com's picture

I would like a large bottle

I would like a large bottle of Cobra/Scorpion Wine But I would also like a Bottle Cobra/Snake wine. Your 2 big bottle offer seems to be only for 2 Cobra/Scorpion Wine. Can You mix? Also, Do you sell any other types of interesting wines? Or insects for consumption? I am very interested in purchasing for a gift. Carlo
asiansnakewine's picture

Dear customer, Your wishes

Dear customer,

Your wishes are commands !

As Christmas is coming we agree to change 1 of the bottles if you order on this page:

http://www.asiansnakewine.com/snake-wine-scorpion-wine-combo-special-off...

You just need to add a comment in the comment field just before payment to tell us which bottle you want to change (as we understand you want to receive the bottle of this link that has only snakes inside and a bottle with scorpion but the bottle that has a triangle shape).

Best regards,
http://www.asiansnakewine.com

Kyle Brock's picture

We ordered this bottle with

We ordered this bottle with the cobra and scorpion. I saved it a year before opening it the night before my wedding. It tastes like sake with a hint of ginseng and other earthy goodness. Not like rotting snake like some people say. Our one friend couldn't keep it down but it was purely psychological from seeing the bottle in front of him, plus he jumped the gun and had to hold the shot longer than us. Even the dog was satisfied with this product. We refilled it with vodka and will have round 2 in another year.
SugaWulf72's picture

if I order this how long will

if I order this how long will it take to get it here in the US? Is it legal to have it shiped to the US?

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message, and yes, we are shipping daily to US and Europe.

If you choose Express mail delivery your parcel will take around 3 days to reach America then it's up to customs duty as for any parcel coming from abroad.

Best regards,
http://www.asiansnakewine.com

Anonymous user on Asiansnakewine.com's picture

Thank you, your delivery was

Thank you, your delivery was as fast as expected. John.

Anonymous user on Asiansnakewine.com's picture

I will be in Brussels Belgium

I will be in Brussels Belgium in a few weeks, what is the physical address so I can pick up a bottle then?

asiansnakewine's picture

Dear customer, Thank you for

Dear customer,

Thank you for your message, but no, we just have a warehouse in Belgium and do not sell Snake wine directly to customers.

You can order online and will receive your Snake wine bottle anywhere in the world within 3 days (express delivery).

Sorry if you don't receive this reply but as you typed a wrong Email when posting your comment we are not sure that you will read it.

Best regards,
AsianSnakeWine.com

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